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The Future of Facial Recognition in Private Investigations

The Future of Facial Recognition in Private Investigations

The Future of Facial Recognition in Private Investigations Facial recognition technology has moved from science fiction to standard tooling in just over a decade. What once required massive computing…

Jeremy MasonJeremy Mason
May 29, 2026
Night Surveillance: Techniques and Legal Considerations for Business Clients

Night Surveillance: Techniques and Legal Considerations for Business Clients

Night Surveillance: Techniques and Legal Considerations When the sun goes down, investigative work becomes exponentially more complex. Reduced visibility, heightened subject awareness, and shifting…

Troy NewtonTroy Newton
May 26, 2026
Invoice Fraud: How to Spot It and Stop It

Invoice Fraud: How to Spot It and Stop It

Invoice fraud has quietly become one of the most damaging financial threats facing businesses today. Unlike dramatic cybersecurity breaches that make headlines, invoice fraud often slips through…

Craig BiggsCraig Biggs
May 23, 2026
Certified Fraud Examination vs. Financial Investigation: What's the Difference?

Certified Fraud Examination vs. Financial Investigation: What's the Difference?

When a business suspects financial wrongdoing, leadership often finds itself navigating a confusing landscape of professional services. Should you hire a Certified Fraud Examiner? A licensed private…

Craig BiggsCraig Biggs
May 20, 2026
How to Conduct a Cognitive Interview: A Practical Guide for Investigators

How to Conduct a Cognitive Interview: A Practical Guide for Investigators

Memory is one of the most fragile yet valuable forms of evidence in any investigation. Whether you are responding to workplace misconduct, interviewing a witness to a security breach, or building a…

Troy NewtonTroy Newton
May 17, 2026
How to Check if Someone Has a Criminal Record: A Professional Guide

How to Check if Someone Has a Criminal Record: A Professional Guide

In today's risk-driven business environment, knowing who you are dealing with is no longer optional. Whether you are hiring a new executive, entering a partnership, leasing property, or evaluating a…

Craig BiggsCraig Biggs
May 14, 2026
The Role of Body Language in Investigative Interviews

The Role of Body Language in Investigative Interviews

In any investigative interview, the words spoken are only part of the story. Skilled investigators know that the human body often communicates what the mouth will not. A subtle shift in posture, a…

Troy NewtonTroy Newton
May 11, 2026
International Background Checks: Unique Challenges and Practical Solutions

International Background Checks: Unique Challenges and Practical Solutions

In an era where talent pools, supply chains, and executive teams span continents, hiring across borders has become routine for organizations of every size. What has not become routine is the ability…

Ruby ParkRuby Park
May 8, 2026
Multi-State Private Investigations: What Businesses Need to Know About Licensing and Reciprocity

Multi-State Private Investigations: What Businesses Need to Know About Licensing and Reciprocity

When a corporate matter crosses state lines, the investigation must follow. A fraud scheme rarely confines itself to one jurisdiction, a missing executive may flee to another state, and digital…

Craig BiggsCraig Biggs
May 6, 2026
How Private Investigators Access Public Court Records to Uncover Critical Information

How Private Investigators Access Public Court Records to Uncover Critical Information

Public court records are one of the most powerful resources available to private investigators, yet most businesses barely scratch the surface of what these records can reveal. From pending lawsuits…

Jeremy MasonJeremy Mason
May 6, 2026
Florida Private Investigator Licensing Requirements: What You Need to Know

Florida Private Investigator Licensing Requirements: What You Need to Know

Florida is one of the most regulated states in the country when it comes to private investigation. Whether you are considering a career in the field, hiring a PI firm for a corporate matter, or simply…

Troy NewtonTroy Newton
May 6, 2026
Licensing Requirements in California for Private Investigators: What You Need to Know

Licensing Requirements in California for Private Investigators: What You Need to Know

Hiring a private investigator is a serious decision, and in California, the stakes are high when it comes to ensuring the professional you hire is properly licensed. The state of California maintains…

Craig BiggsCraig Biggs
May 5, 2026
Sub Rosa Surveillance: What It Is, How It Works, and Why It Matters

Sub Rosa Surveillance: What It Is, How It Works, and Why It Matters

In the world of private investigations, few tools are as powerful or as misunderstood as sub rosa surveillance. Derived from the Latin phrase meaning "under the rose," sub rosa has long been a symbol…

Troy NewtonTroy Newton
May 5, 2026
GPS Tracking Laws in California and Florida: What Businesses and Investigators Need to Know

GPS Tracking Laws in California and Florida: What Businesses and Investigators Need to Know

GPS tracking technology has become an invaluable tool for businesses, fleet managers, and licensed investigators. From monitoring company vehicles to conducting lawful surveillance operations, GPS…

Troy NewtonTroy Newton
May 5, 2026
Deepfakes and Fraud: What Businesses Should Know

Deepfakes and Fraud: What Businesses Should Know

Imagine receiving a video call from your CEO instructing you to wire $250,000 to a new vendor. The voice is right, the face is right, and the request feels urgent. But it is not your CEO. It is a…

Jeremy MasonJeremy Mason
May 2, 2026
One-Party vs. Two-Party Consent: What Every Business Needs to Know About Recording Laws

One-Party vs. Two-Party Consent: What Every Business Needs to Know About Recording Laws

Recording a phone call, capturing a conversation during a workplace investigation, or conducting lawful surveillance all hinge on one critical legal concept: consent. Whether your organization…

Jeremy MasonJeremy Mason
May 1, 2026
Expectations of Privacy: What Businesses and Individuals Need to Know

Expectations of Privacy: What Businesses and Individuals Need to Know

Privacy is one of the most frequently misunderstood concepts in both personal and professional life. People often assume they have more privacy than the law actually guarantees, while businesses…

Craig BiggsCraig Biggs
Apr 30, 2026
Private Investigators Using Drones for Surveillance: What You Need to Know

Private Investigators Using Drones for Surveillance: What You Need to Know

The Rise of Drone Technology in Private Investigations Drone technology has transformed industries ranging from agriculture to filmmaking, and the field of private investigation is no exception…

Troy NewtonTroy Newton
Apr 30, 2026
How to Investigate a Data Breach: The Investigator's Role

How to Investigate a Data Breach: The Investigator's Role

When a data breach strikes, the clock starts ticking immediately. Every minute that passes without a structured investigation increases the risk of further data loss, regulatory penalties, and lasting…

Jeremy MasonJeremy Mason
Apr 29, 2026
How to Pick the Right Private Investigator for Your Business

How to Pick the Right Private Investigator for Your Business

Hiring a private investigator for your business is not a decision to take lightly. Whether you are dealing with suspected employee misconduct, a complex fraud case, or the need for thorough pre…

Craig BiggsCraig Biggs
Apr 26, 2026
Criminal Record Checks: What Employers Can and Can't Ask

Criminal Record Checks: What Employers Can and Can't Ask

Hiring the right people is one of the most important decisions any organization makes. A single bad hire can lead to financial loss, reputational damage, workplace safety concerns, and even legal…

Ruby ParkRuby Park
Apr 26, 2026
The Art of Tailing: How Professional Investigators Conduct Mobile Surveillance

The Art of Tailing: How Professional Investigators Conduct Mobile Surveillance

When most people hear the word "tailing," their minds jump to dramatic car chases in Hollywood films. Professional mobile surveillance is far more nuanced, methodical, and effective than anything you…

Troy NewtonTroy Newton
Apr 23, 2026
Covert vs. Overt Surveillance: Key Differences Every Business Should Understand

Covert vs. Overt Surveillance: Key Differences Every Business Should Understand

Surveillance is a powerful tool for protecting your business. But not all surveillance is the same. Knowing the difference between covert and overt surveillance can mean the difference between…

Troy NewtonTroy Newton
Apr 23, 2026
How to Verify Someone on a Dating App: Tinder, Bumble, Hinge, and More

How to Verify Someone on a Dating App: Tinder, Bumble, Hinge, and More

Most dating apps do not verify identity. When you match with someone on Tinder, Bumble, Hinge, Match.com, eHarmony, Plenty of Fish, OkCupid, Coffee Meets Bagel, Grindr, or any other platform, the app…

Isabella JovenIsabella Joven
Apr 20, 2026
Is My Online Match Married? How to Find Out if Someone Is Hiding a Relationship

Is My Online Match Married? How to Find Out if Someone Is Hiding a Relationship

Suspecting that an online match might be married or hiding a relationship is more common than most people want to admit. The concern is often warranted. This article explains how to recognize the…

Craig BiggsCraig Biggs
Apr 20, 2026
How to Reverse Image Search a Dating Profile Photo

How to Reverse Image Search a Dating Profile Photo

A reverse image search on a dating profile photo is the fastest free tool for catching a catfish. It can tell you in under two minutes whether the photo belongs to the identity presented. If not, it…

Ruby ParkRuby Park
Apr 20, 2026
Physical Security Assessments for Businesses: Identifying Vulnerabilities Before They Become Threats

Physical Security Assessments for Businesses: Identifying Vulnerabilities Before They Become Threats

Every business faces physical security risks. This is true whether you run a corporate headquarters, a retail location, a warehouse, or a satellite office. Yet many organizations overlook the value of…

Troy NewtonTroy Newton
Apr 20, 2026
Spatial Awareness and Surveillance: How Observation Skills Drive Effective Investigations

Spatial Awareness and Surveillance: How Observation Skills Drive Effective Investigations

Few skills in professional investigations are as critical, or as underestimated, as spatial awareness. The ability to read, interpret, and respond to your physical environment can decide whether an…

Troy NewtonTroy Newton
Apr 19, 2026
How Private Investigators Help Law Firms with Litigation Support

How Private Investigators Help Law Firms with Litigation Support

When a case goes to trial, the strength of an attorney's argument depends on the quality of the evidence behind it. Legal teams invest countless hours building strategies, reviewing documents, and…

Jeremy MasonJeremy Mason
Apr 19, 2026
How to Respond to an EEOC Charge: A Practical Guide for Employers

How to Respond to an EEOC Charge: A Practical Guide for Employers

Receiving an EEOC charge of discrimination is unsettling. How your organization responds in the first weeks can shape the outcome. The Equal Employment Opportunity Commission investigates charges…

Jeremy MasonJeremy Mason
Apr 18, 2026
How to Find a Private Investigator Near Me: A Guide for Businesses and Individuals

How to Find a Private Investigator Near Me: A Guide for Businesses and Individuals

When you realize you need a private investigator, the first instinct is simple: open a search engine and type "PI near me." But finding a qualified, licensed investigator who delivers results legally…

Jeremy MasonJeremy Mason
Apr 17, 2026
Life Insurance Fraud: Common Schemes and How They're Caught

Life Insurance Fraud: Common Schemes and How They're Caught

Life insurance fraud costs the industry billions of dollars each year. Those losses ripple outward to affect insurers, employers, policyholders, and the broader economy. Some schemes are crude and…

Jeremy MasonJeremy Mason
Apr 17, 2026
Child Custody Investigations: What Parents Need to Know

Child Custody Investigations: What Parents Need to Know

When your child's well-being is at stake, emotions run high. So do the stakes. Child custody disputes are among the most sensitive legal matters a parent can face. The outcome often hinges on the…

Ruby ParkRuby Park
Apr 15, 2026
Mergers and Acquisitions Due Diligence: What Every Buyer Must Investigate

Mergers and Acquisitions Due Diligence: What Every Buyer Must Investigate

Mergers and acquisitions are some of the highest-stakes decisions a company will ever make. Whether you're acquiring a competitor, merging with a complementary firm, or investing in a promising…

Craig BiggsCraig Biggs
Apr 12, 2026
What Is a Hostile Work Environment? Legal Standards and How Investigations Work

What Is a Hostile Work Environment? Legal Standards and How Investigations Work

Not every uncomfortable or unpleasant workplace qualifies as a legally hostile work environment. People often use the term informally to describe any setting that feels negative or stressful. Its…

Craig BiggsCraig Biggs
Apr 12, 2026
Insurance Fraud Investigators in Nevada and California

Insurance Fraud Investigators in Nevada and California

Insurance fraud doesn't recognize state lines, but insurance fraud investigation does. Licensing, privileged-information access, surveillance privacy rules, and prosecutor priorities all differ…

Craig BiggsCraig Biggs
Apr 12, 2026
Nationwide and Multi-State Insurance Investigations

Nationwide and Multi-State Insurance Investigations

Claims don't stay in one state. A California carrier has insureds who move to Nevada. A workers' comp file in Oregon includes a claimant who now lives in Idaho. A subrogation target owns property in…

Jeremy MasonJeremy Mason
Apr 12, 2026
Surveillance Investigators in Nevada and California

Surveillance Investigators in Nevada and California

Nevada and California are the two highest-volume surveillance markets in the western U.S. They sit on opposite sides of several important rule sets. If you run claims across both states, typical for…

Craig BiggsCraig Biggs
Apr 12, 2026
Third-Party Liability and Subrogation in Claims

Third-Party Liability and Subrogation in Claims

When a workers' comp, property, or first-party claim involves a liable third party, the carrier's subrogation right can recover significant dollars. But subrogation only pays out if the investigation…

Ruby ParkRuby Park
Apr 12, 2026
Apportionment and Pre-Existing Conditions in Workers' Comp

Apportionment and Pre-Existing Conditions in Workers' Comp

Pre-existing conditions don't defeat workers' compensability, but they almost always shape it. Apportionment determines what share of the claimant's current disability comes from the work injury…

Jeremy MasonJeremy Mason
Apr 11, 2026
NICB, ISO ClaimSearch, and How Carriers Share Fraud Intelligence

NICB, ISO ClaimSearch, and How Carriers Share Fraud Intelligence

Most large insurance fraud cases are not solved by looking at a single claim in isolation. They get solved, or significantly accelerated, by cross-carrier data. The three best-known tools in that…

Ruby ParkRuby Park
Apr 11, 2026
Red Flags That Should Trigger Surveillance on a Claim

Red Flags That Should Trigger Surveillance on a Claim

Not every claim justifies surveillance, and not every red flag does either. But a well-established set of signals exists across workers' comp, disability, and bodily injury claims. These signals…

Ruby ParkRuby Park
Apr 11, 2026
FCRA and GLBA Compliance for Insurance Investigations

FCRA and GLBA Compliance for Insurance Investigations

Permissible purpose is the legal foundation of modern insurance investigation. Get it right and your evidence stands up. Get it wrong and the investigation can create civil liability, regulatory…

Ruby ParkRuby Park
Apr 11, 2026
Address and Residency Verification for Rate Evasion

Address and Residency Verification for Rate Evasion

Rate evasion is misrepresenting the garaging or residence address on an insurance application to get a lower premium. It is a common underwriting-stage fraud. It is also one of the most investigatable…

Craig BiggsCraig Biggs
Apr 10, 2026
Building an Insurance Fraud Case File That Holds Up

Building an Insurance Fraud Case File That Holds Up

A fraud investigation only produces value if the resulting file can actually be used. It needs to support a denial, a rescission, a reduced-value settlement, a civil recovery action, or a criminal…

Jeremy MasonJeremy Mason
Apr 10, 2026
Prior Claims History and ISO ClaimSearch in Claim Investigation

Prior Claims History and ISO ClaimSearch in Claim Investigation

A claimant's prior claims history is among the most valuable pieces of information on any claim investigation. Repeat injuries, prior property losses, prior disability claims, and prior litigation all…

Craig BiggsCraig Biggs
Apr 10, 2026
Surveillance Cost: Hourly, Day, and Flat Rates Explained

Surveillance Cost: Hourly, Day, and Flat Rates Explained

"How much is this going to cost?" is one of the first questions adjusters ask, and it's a reasonable one. Surveillance isn't a single product at a single price. It's a range of configurations with…

Jeremy MasonJeremy Mason
Apr 10, 2026
Admissible Surveillance Video: Chain of Custody and Authentication

Admissible Surveillance Video: Chain of Custody and Authentication

Surveillance video that was captured well but preserved poorly can get excluded at trial. That's a miserable outcome for a carrier or defense team that spent real money on the investigation. This post…

Craig BiggsCraig Biggs
Apr 9, 2026
Business Ownership and Shell Company Investigations

Business Ownership and Shell Company Investigations

Business ownership investigation matters across almost every insurance context. That includes underwriting due diligence, workers' comp premium audits, claim investigation, subrogation recovery, and…

Ruby ParkRuby Park
Apr 9, 2026
Insurance Application and Premium Fraud

Insurance Application and Premium Fraud

Most insurance fraud investigation focuses on the claim. But a meaningful share of fraud happens before the loss, at the application and underwriting stage. Application fraud and premium fraud don't…

Ruby ParkRuby Park
Apr 9, 2026
Witness Interviews in Insurance Claims

Witness Interviews in Insurance Claims

Witness interviews are a different discipline from recorded statements. Witnesses aren't parties to the claim. They may or may not want to cooperate. Locating them is often the harder half of the…

Ruby ParkRuby Park
Apr 9, 2026
CEO Background Checks: Why Vetting Your Top Executive Is the Most Important Due Diligence You'll Ever Do

CEO Background Checks: Why Vetting Your Top Executive Is the Most Important Due Diligence You'll Ever Do

When a company hires a CEO, it places its reputation, financial future, and stakeholder trust in the hands of one person. Yet many organizations skip or shortchange the most critical step in the…

Ruby ParkRuby Park
Apr 8, 2026
Disability Fraud Investigations: LTD, STD, and SSDI

Disability Fraud Investigations: LTD, STD, and SSDI

Disability claims are particularly fraud-prone. This includes long-term disability (LTD), short-term disability (STD), and Social Security Disability Insurance (SSDI). The benefit stream runs for…

Craig BiggsCraig Biggs
Apr 8, 2026
Prior Claims and Litigation History in Insurance

Prior Claims and Litigation History in Insurance

Prior claims history is one of the strongest predictors of current-claim fact patterns. A claimant with multiple prior soft-tissue claims across carriers presents a different investigation profile…

Jeremy MasonJeremy Mason
Apr 8, 2026
Scene Investigations for Workers' Comp Claims

Scene Investigations for Workers' Comp Claims

Scene investigation is foundational for workers' comp and general-liability claims where physical facts drive the outcome. Photographs, measurements, diagrams, and a documented walk of the incident…

Jeremy MasonJeremy Mason
Apr 8, 2026
Surveillance and Privacy Law, State by State

Surveillance and Privacy Law, State by State

Surveillance privacy law is state law. What's lawful in Nevada may not be lawful in California. A responsible insurance investigator knows the rules of every state they operate in, and writes them…

Ruby ParkRuby Park
Apr 8, 2026
Background Checks: What Every Business Needs to Know Before Making a Hire

Background Checks: What Every Business Needs to Know Before Making a Hire

Hiring the wrong person can cost your company far more than a bad quarter. The consequences of skipping background checks can be devastating, including financial fraud, data breaches, workplace…

Ruby ParkRuby Park
Apr 7, 2026
Counter-Surveillance: How Claimants Realize They're Being Watched

Counter-Surveillance: How Claimants Realize They're Being Watched

Counter-surveillance is a bigger factor in insurance surveillance than most adjusters realize. It happens when a subject realizes they're being watched and takes steps to confirm, identify, or evade…

Jeremy MasonJeremy Mason
Apr 7, 2026
Medical, Pharmacy, and Life Insurance Fraud Investigations

Medical, Pharmacy, and Life Insurance Fraud Investigations

Medical, pharmacy, and life insurance fraud sit at the intersection of healthcare regulation, financial crime, and traditional insurance investigation. The schemes range from small-scale upcoding by…

Jeremy MasonJeremy Mason
Apr 7, 2026
Recorded Statements: Technique, Ethics, and Admissibility

Recorded Statements: Technique, Ethics, and Admissibility

Recorded statements are a vital investigative tool in insurance claims, and one of the most commonly mishandled. A well-taken statement locks in a claimant's version of events. It creates a record…

Craig BiggsCraig Biggs
Apr 7, 2026
Undisclosed Employment and Gig Work Investigations

Undisclosed Employment and Gig Work Investigations

Undisclosed employment is one of the highest-ROI investigation categories in insurance claims. A claimant on workers' comp indemnity may run a cash side business. A disability claimant may work gig…

Craig BiggsCraig Biggs
Apr 7, 2026
When to Hire an Independent Workplace Investigator

When to Hire an Independent Workplace Investigator

Most HR departments handle employee complaints as a routine part of their work. Performance disputes, policy violations, and interpersonal conflicts are part of every organization's normal rhythm. But…

Troy NewtonTroy Newton
Apr 6, 2026
Cell Phone Forensics: What Businesses and Legal Teams Need to Know

Cell Phone Forensics: What Businesses and Legal Teams Need to Know

A single cell phone can hold more useful intelligence than an entire filing cabinet of documents. Text messages, call logs, GPS data, app activity, deleted photos, browsing history: the evidence…

Encyphir Team
Apr 6, 2026
Homeowners and Property Insurance Fraud: AOB, Water, and Storm Schemes

Homeowners and Property Insurance Fraud: AOB, Water, and Storm Schemes

Homeowners and property insurance fraud clusters around a small set of recurring schemes. Most are soft fraud: inflating otherwise legitimate claims. The dollar magnitude per claim can still be…

Ruby ParkRuby Park
Apr 6, 2026
Social Media Background Checks on Insurance Claimants

Social Media Background Checks on Insurance Claimants

Social media is where claimants most frequently contradict their own claim files, often without realizing it. A properly conducted social media background check surfaces and preserves that evidence in…

Ruby ParkRuby Park
Apr 6, 2026
Surveillance Types: Stationary, Mobile, Drone, and Team Operations

Surveillance Types: Stationary, Mobile, Drone, and Team Operations

Insurance surveillance takes many forms. The right setup depends on the subject, the environment, and the evidentiary question. Matching the surveillance type to the claim is a core skill of a senior…

Craig BiggsCraig Biggs
Apr 6, 2026
California's 90-Day Rule and Good-Faith Investigation

California's 90-Day Rule and Good-Faith Investigation

California Labor Code 5402 requires an admitted insurer to deny a workers' compensation claim within 90 days of the date the claim form is filed. If they don't, the claim is presumed compensable. That…

Ruby ParkRuby Park
Apr 6, 2026
Auto Insurance Fraud: Staged Accidents, Arson, and Owner Give-Ups

Auto Insurance Fraud: Staged Accidents, Arson, and Owner Give-Ups

Auto insurance generates more fraud referrals, by volume, than any other line. Carriers process a huge number of auto claims, and auto schemes are relatively easy to stage. Here are the categories…

Jeremy MasonJeremy Mason
Apr 5, 2026
Suspecting a Cheating Spouse? How a Professional Investigation Protects Your Interests

Suspecting a Cheating Spouse? How a Professional Investigation Protects Your Interests

Few situations are as emotionally devastating as suspecting your spouse of infidelity. The uncertainty alone can consume your thoughts, erode your confidence, and leave you paralyzed between…

Isabella JovenIsabella Joven
Apr 5, 2026
OSINT for Insurance Underwriting and Claims

OSINT for Insurance Underwriting and Claims

Open-source intelligence, or OSINT, is one of the cheapest and most underused tools in insurance investigation. Every public post, registration, filing, court record, and digital footprint a claimant…

Jeremy MasonJeremy Mason
Apr 5, 2026
Social Media Investigations for Insurance Claims

Social Media Investigations for Insurance Claims

Social media is the cheapest, fastest, and most underutilized surveillance tool in insurance claims investigation. Almost every claimant leaves a public footprint somewhere: Facebook, Instagram…

Ruby ParkRuby Park
Apr 5, 2026
Red Flags on Workers' Comp Claims

Red Flags on Workers' Comp Claims

Experienced workers' comp claim handlers and SIU analysts build a mental checklist of red flags that prompt closer investigation. Most red flags aren't evidence of fraud on their own. They're prompts…

Jeremy MasonJeremy Mason
Apr 5, 2026
Activity Check vs. Surveillance: Which Does Your Claim Need?

Activity Check vs. Surveillance: Which Does Your Claim Need?

Adjusters frequently ask the same question: should I order an activity check or full sub rosa surveillance? They're related tools, but they answer different questions at different price points…

Jeremy MasonJeremy Mason
Apr 4, 2026
AOE/COE Defenses: Intoxication, Horseplay, and Willful Misconduct

AOE/COE Defenses: Intoxication, Horseplay, and Willful Misconduct

Several affirmative defenses can defeat workers' compensability even where the general AOE/COE requirements appear satisfied. The ones that come up most often in investigation practice are…

Craig BiggsCraig Biggs
Apr 4, 2026
Is It Legal to Put a Tracker on Someone's Car? What Businesses and Individuals Need to Know

Is It Legal to Put a Tracker on Someone's Car? What Businesses and Individuals Need to Know

When suspicions arise, GPS tracking often seems like the most straightforward solution. This applies to corporate asset protection, fleet management, insurance fraud, and sensitive personal matters…

Craig BiggsCraig Biggs
Apr 4, 2026
Skip Trace and Witness Locate for Insurance

Skip Trace and Witness Locate for Insurance

People disappear. They move, change names, go quiet, or deliberately avoid service. Finding them again is a discipline called skip tracing or "people locate." In insurance investigation, the common…

Craig BiggsCraig Biggs
Apr 4, 2026
Workers' Compensation Fraud: A Full Investigation Guide

Workers' Compensation Fraud: A Full Investigation Guide

Workers' compensation is one of the largest single areas of insurance fraud investigation. Fraud here doesn't come from just one direction. It can originate with the claimant, the employer, or the…

Craig BiggsCraig Biggs
Apr 4, 2026
Going and Coming, Special Mission, and Other AOE/COE Doctrines

Going and Coming, Special Mission, and Other AOE/COE Doctrines

The going and coming rule is one of the most invoked, and most misunderstood, doctrines in workers' comp compensability analysis. It excludes ordinary commuting injuries from coverage. But it has…

Ruby ParkRuby Park
Apr 3, 2026
Hard vs. Soft Insurance Fraud: What's the Difference?

Hard vs. Soft Insurance Fraud: What's the Difference?

Insurance fraud is one of the largest forms of financial crime in the United States. The Coalition Against Insurance Fraud estimates U.S. insurance fraud costs more than $300 billion a year. That…

Ruby ParkRuby Park
Apr 3, 2026
Hidden Assets: Trusts, Offshore, and Cryptocurrency

Hidden Assets: Trusts, Offshore, and Cryptocurrency

Straightforward asset searches find straightforward assets. For subjects who actively hide assets to evade judgment, shield from subrogation, or defeat a civil recovery, investigation has to go deeper…

Ruby ParkRuby Park
Apr 3, 2026
Understanding Corporate Investigations: When and Why Your Business Needs One

Understanding Corporate Investigations: When and Why Your Business Needs One

Corporate investigations protect your business from internal and external threats. You may face suspected employee misconduct, fraud, intellectual property theft, or due diligence for a major…

Troy NewtonTroy Newton
Apr 3, 2026
Workers' Comp Surveillance: When to Order It and What It Proves

Workers' Comp Surveillance: When to Order It and What It Proves

Workers' compensation surveillance is one of the oldest and most reliable insurance investigation tools. Its cost-effectiveness depends almost entirely on when it's ordered. Order it at the right…

Ruby ParkRuby Park
Apr 3, 2026
The AOE/COE Investigation Process, Step by Step

The AOE/COE Investigation Process, Step by Step

An AOE/COE investigation is the core of workers' comp compensability analysis. This post walks through the step-by-step process we run from referral through written determination report. The work…

Jeremy MasonJeremy Mason
Apr 2, 2026
Asset Searches for Subrogation and Post-Judgment Recovery

Asset Searches for Subrogation and Post-Judgment Recovery

Winning a subrogation case or civil judgment without collecting the money produces a file number and not much else. Asset investigation is where "recovery" becomes real. This post covers insurance…

Jeremy MasonJeremy Mason
Apr 2, 2026
Insurance Fraud Red Flags and Common Schemes

Insurance Fraud Red Flags and Common Schemes

Red flags are not proof of fraud. They are prompts to investigate. When enough red flags stack up on a single claim, or when one flag is strong enough on its own, the claim gets elevated to an SIU…

Jeremy MasonJeremy Mason
Apr 2, 2026
The Sub Rosa Investigation Process, Step by Step

The Sub Rosa Investigation Process, Step by Step

A sub rosa investigation is not just "go follow the claimant around." Done properly, it follows a disciplined process from referral to report. Cutting corners costs you evidence that should have held…

Craig BiggsCraig Biggs
Apr 2, 2026
AOE/COE Explained: Arising Out of and Course of Employment

AOE/COE Explained: Arising Out of and Course of Employment

"AOE/COE" is the shorthand every workers' compensation adjuster, defense attorney, and claims investigator uses dozens of times a day. It's also one of the most misunderstood frameworks outside the…

Craig BiggsCraig Biggs
Apr 1, 2026
Claimant Background Investigations for Insurance

Claimant Background Investigations for Insurance

A claimant background investigation is different from a pre-employment background check. The scope is broader, the purpose is different, and the deliverable has to fit into a claim file, not an HR…

Craig BiggsCraig Biggs
Apr 1, 2026
How to Investigate Insurance Fraud: The SIU Playbook

How to Investigate Insurance Fraud: The SIU Playbook

Insurance fraud investigation looks like a single discipline from the outside. From the inside, it's four or five overlapping disciplines: claim file review, field investigation, data analysis…

Craig BiggsCraig Biggs
Apr 1, 2026
What Is Sub Rosa Surveillance? Definition, Legality, and Use

What Is Sub Rosa Surveillance? Definition, Legality, and Use

"Sub rosa" is Latin for "under the rose," a centuries-old expression for something done secretly or confidentially. In insurance investigation, sub rosa surveillance is covert, subject-unaware video…

Jeremy MasonJeremy Mason
Apr 1, 2026
Title IX Investigations: What Educational Institutions Need to Know

Title IX Investigations: What Educational Institutions Need to Know

Title IX of the Education Amendments of 1972 prohibits sex-based discrimination in any educational program or activity receiving federal funding. Compliance requirements have evolved through…

Jeremy MasonJeremy Mason
Mar 30, 2026
Workplace Retaliation: How to Recognize It and What to Do

Workplace Retaliation: How to Recognize It and What to Do

Retaliation is the most commonly cited basis for EEOC charges in the United States. It surpasses even race and sex discrimination as a standalone claim. That fact tells a story about the prevalence of…

Craig BiggsCraig Biggs
Mar 23, 2026
What Counts as Sexual Harassment at Work — and How Investigations Work

What Counts as Sexual Harassment at Work — and How Investigations Work

Workplace sexual harassment is one of the most misunderstood areas of employment law. Employees are sometimes unsure whether what they experienced rises to the level of a legal violation. Employers…

Troy NewtonTroy Newton
Mar 16, 2026
Types of Workplace Discrimination and How Each Is Investigated

Types of Workplace Discrimination and How Each Is Investigated

Workplace discrimination takes many forms, and each requires a distinct investigative approach. Federal law defines protected classes and sets out what employers cannot do. The main statutes are…

Jeremy MasonJeremy Mason
Mar 9, 2026
The Competitive Intelligence Tech Stack: Tools, Roles, and How to Staff a CI Function

The Competitive Intelligence Tech Stack: Tools, Roles, and How to Staff a CI Function

Competitive intelligence has professionalized significantly in the last decade. There is a recognized body of practice (the SCIP Code of Ethics, a growing certification ecosystem), a set of widely…

Troy NewtonTroy Newton
Mar 9, 2026
How to Find Out If Someone Has a Criminal Record: A Practical Guide

How to Find Out If Someone Has a Criminal Record: A Practical Guide

Researching someone's criminal history is a practical skill, whether you are a business conducting due diligence, an employer assessing a candidate, or an individual with a personal safety concern…

Troy NewtonTroy Newton
Mar 3, 2026
How to Hire a Civil Rights Investigator: What to Look For

How to Hire a Civil Rights Investigator: What to Look For

When discrimination, harassment, or civil rights violations are alleged in your organization, the investigation that follows shapes every outcome. That includes internal discipline, EEOC responses…

Craig BiggsCraig Biggs
Mar 2, 2026
What Happens During a Workplace Investigation?

What Happens During a Workplace Investigation?

When a workplace complaint is filed alleging harassment, discrimination, retaliation, or other misconduct, most employees and many managers have only a vague understanding of what an investigation…

Troy NewtonTroy Newton
Feb 23, 2026
FBI Background Checks and Federal Criminal Records: What You Need to Know

FBI Background Checks and Federal Criminal Records: What You Need to Know

FBI background checks are a distinct category of background screening. Many people confuse them with standard employment background checks. They serve different purposes, operate through different…

Jeremy MasonJeremy Mason
Feb 17, 2026
Race and National Origin Discrimination: How Title VI and Title VII Apply

Race and National Origin Discrimination: How Title VI and Title VII Apply

Race discrimination and national origin discrimination are among the most commonly cited bases for EEOC charges filed each year. Despite decades of civil rights law and widespread employer training…

Jeremy MasonJeremy Mason
Feb 16, 2026
Do Arrests Show Up on Background Checks? What Employers Need to Know About Pending Charges

Do Arrests Show Up on Background Checks? What Employers Need to Know About Pending Charges

Arrests and pending criminal charges sit in a legal gray area in background screening. A conviction is a final determination by a court. An arrest is only an allegation, not a finding of guilt. Yet…

Craig BiggsCraig Biggs
Feb 3, 2026
Analyst Reports, Review Sites, and Customer Voice as Intelligence Sources

Analyst Reports, Review Sites, and Customer Voice as Intelligence Sources

Industry analyst reports and software review sites occupy an odd place in competitive intelligence. They are among the most-cited sources in any strategic-planning deck, and among the least-rigorously…

Dave HoutsDave Houts
Jan 28, 2026
Are Background Checks Legal? Laws, Consent, and Compliance Explained

Are Background Checks Legal? Laws, Consent, and Compliance Explained

Background checks are legal, but that does not mean they are without legal constraints. Employers running checks on candidates, and individuals or investigators running checks on other people, all…

Ruby ParkRuby Park
Jan 20, 2026
Do Background Checks Show Employment History? How Work History Verification Actually Works

Do Background Checks Show Employment History? How Work History Verification Actually Works

Employment history is a critical part of any background check, and also one of the most misunderstood. Many people assume a background check automatically reveals a complete work history. The truth is…

Troy SanderTroy Sander
Jan 6, 2026
How Long Does a Background Check Take? Timelines, Factors, and What to Expect

How Long Does a Background Check Take? Timelines, Factors, and What to Expect

Background check timelines vary widely. The type of check, the depth of the research, and the jurisdictions involved all play a role. An automated database search can return results in minutes. A full…

Dave HoutsDave Houts
Dec 23, 2025
Do Misdemeanors Show Up on Background Checks? What Employers and Applicants Need to Know

Do Misdemeanors Show Up on Background Checks? What Employers and Applicants Need to Know

Misdemeanors are among the most misunderstood components of a background check. Applicants worry whether their record will cost them a job. Employers are unsure how much weight to give a minor offense…

Andrew LyssandAndrew Lyssand
Dec 9, 2025
Types of Background Checks: Which One Does Your Business Actually Need?

Types of Background Checks: Which One Does Your Business Actually Need?

Not all background checks are the same. The term covers everything from a $20 automated database query to a months-long investigative report on a corporate acquisition target. Understanding the…

Isabella JovenIsabella Joven
Nov 25, 2025
Battlecards and Win/Loss Analysis: Turning Competitive Intelligence Into Revenue

Battlecards and Win/Loss Analysis: Turning Competitive Intelligence Into Revenue

Competitive intelligence that doesn't reach the people closing deals has no commercial return. Two methods reliably move intelligence into revenue: competitive battlecards, the short field guides that…

Ruby ParkRuby Park
Nov 11, 2025
The Complete Guide to Pre-Employment Background Screening

The Complete Guide to Pre-Employment Background Screening

Pre-employment background screening is one of the most important steps in any hiring process, and one of the most frequently misunderstood. Organizations that treat it as a formality expose themselves…

Troy NewtonTroy Newton
Nov 11, 2025
What Shows Up on a Background Check? Everything You Need to Know

What Shows Up on a Background Check? Everything You Need to Know

If you are an employer making a hiring decision, an applicant preparing for a screening, or a business vetting a potential partner, you need to understand what a background check actually reveals. The…

Jeremy MasonJeremy Mason
Oct 28, 2025
How Much Does a Background Check Cost? A Complete Pricing Guide

How Much Does a Background Check Cost? A Complete Pricing Guide

When businesses and individuals start researching background checks, cost is often the first question. The answer isn't simple. Pricing varies enormously, from a few dollars for an automated database…

Craig BiggsCraig Biggs
Oct 14, 2025
Finding Closure: Cold Case Support for Victims' Families

Finding Closure: Cold Case Support for Victims' Families

The word "closure" gets used freely in conversations about cold case investigations, and it deserves to be examined carefully. For many families, what they are looking for is not a single event that…

Andrew LyssandAndrew Lyssand
Sep 30, 2025
Cold Case Investigators for Attorneys, Journalists, and Documentarians

Cold Case Investigators for Attorneys, Journalists, and Documentarians

Not every cold case investigation is family-initiated. A significant share of the work comes from: Attorneys pursuing wrongful death civil suits Defense counsel handling post-conviction cases…

Isabella JovenIsabella Joven
Sep 16, 2025
Competitive Intelligence for M&A, Due Diligence, and Supply Chain Decisions

Competitive Intelligence for M&A, Due Diligence, and Supply Chain Decisions

Most corporate transactions are priced on what the target says about itself, validated by financial and legal diligence. That work is necessary, and it catches a lot. What it does not catch is the…

Craig BiggsCraig Biggs
Sep 3, 2025
OSINT and Digital Forensics in Cold Case Work

OSINT and Digital Forensics in Cold Case Work

Many cold cases were investigated when the digital record was thin or nonexistent. A homicide worked in 1995 did not have cell tower data, social media activity, or searchable public-records databases…

Jeremy MasonJeremy Mason
Sep 2, 2025
How to Protect Your Identity and Remove Your Personal Data From the Internet

How to Protect Your Identity and Remove Your Personal Data From the Internet

Your personal information sits on hundreds of data broker websites, public record databases, and aggregator services. Most of these you have never used directly. Your name, address, phone number…

Dave HoutsDave Houts
Sep 2, 2025
Types of Cheating in Relationships: From Physical Affairs to Micro-Cheating

Types of Cheating in Relationships: From Physical Affairs to Micro-Cheating

Infidelity is not a single, clearly defined act. The word "cheating" covers a wide range of behaviors. What counts as cheating varies between individuals and relationships. Understanding the different…

Troy NewtonTroy Newton
Aug 19, 2025
What to Do If You Were Catfished: Steps to Take After the Deception

What to Do If You Were Catfished: Steps to Take After the Deception

I was catfished, what do I do? It is a disorienting question to face. The answer requires you to act decisively while processing the emotional reality of what happened. This article gives you the…

Isabella JovenIsabella Joven
Aug 19, 2025
Wrongful Conviction and Post-Conviction Cold Case Investigations

Wrongful Conviction and Post-Conviction Cold Case Investigations

A meaningful subset of cold case investigations are not about finding a killer who was never caught. They are about determining whether the person currently serving a sentence actually committed the…

Troy SanderTroy Sander
Aug 19, 2025
Forensic Video Analysis: How Video Evidence Works in Legal Cases

Forensic Video Analysis: How Video Evidence Works in Legal Cases

Video surveillance footage is now a standard feature of criminal and civil proceedings. Security cameras cover almost every public and commercial space. Body-worn cameras document law enforcement…

Craig BiggsCraig Biggs
Aug 5, 2025
Private Investigator for Catfishing: What a PI Can Do and What It Costs

Private Investigator for Catfishing: What a PI Can Do and What It Costs

Hiring a private investigator for a catfishing situation is more common than most people expect. It is also more effective than most free tools available. This article explains what catfishing…

Troy SanderTroy Sander
Aug 5, 2025
Why Cold Cases Stay Cold (And How Families Can Help)

Why Cold Cases Stay Cold (And How Families Can Help)

Most cold cases stay cold. The ones that get solved, the cases that produce podcasts, documentaries, and headlines, are a small fraction of the total. Understanding why most cases stay cold is not a…

Troy NewtonTroy Newton
Aug 5, 2025
Cold Case Timeline Reconstruction and Victimology: The Quiet Core of the Investigation

Cold Case Timeline Reconstruction and Victimology: The Quiet Core of the Investigation

Two techniques form the quiet core of most productive cold case work: timeline reconstruction and victimology. Neither is glamorous. Neither produces the kind of headline breakthrough that makes a…

Ruby ParkRuby Park
Jul 22, 2025
Healing After Infidelity: A Practical Guide to Recovery

Healing After Infidelity: A Practical Guide to Recovery

Discovering that a partner has been unfaithful is one of the most painful experiences in adult life. The betrayal destabilizes things most people consider fixed: their understanding of their…

Isabella JovenIsabella Joven
Jul 22, 2025
Romance Scam Money Recovery: Can You Get Your Money Back?

Romance Scam Money Recovery: Can You Get Your Money Back?

Can you get your money back from a romance scam or catfish? The honest answer is: sometimes, and speed matters more than almost anything else. This article explains what recovery options exist for…

Craig BiggsCraig Biggs
Jul 22, 2025
Strategic Surveillance and Early Warning: Systems for Boards and Executives

Strategic Surveillance and Early Warning: Systems for Boards and Executives

Strategic surveillance is the continuous, disciplined scanning of the operating environment for signals that should change a leadership team's plans. It differs from competitor monitoring in scope…

Andrew LyssandAndrew Lyssand
Jul 16, 2025
Cold Case Evidence and File Review: What a PI Looks For

Cold Case Evidence and File Review: What a PI Looks For

The first real work of any cold case investigation is reading the original case file. It must be done carefully, patiently, and with a specific set of questions in mind. A qualified investigator can…

Craig BiggsCraig Biggs
Jul 8, 2025
How to Catch a Catfish Online: Expose, Unmask, and Identify a Catfisher

How to Catch a Catfish Online: Expose, Unmask, and Identify a Catfisher

Catching a catfish online takes a mix of free tools, behavioral testing, and, when you need a definitive answer, professional investigation. This guide walks through all three levels. You will learn…

Craig BiggsCraig Biggs
Jul 8, 2025
How to Catch a Cheating Spouse: What Actually Works

How to Catch a Cheating Spouse: What Actually Works

Suspecting a cheating spouse is one of the hardest situations a person can face. The uncertainty is often as painful as a confirmed answer would be. Most people in this position want the truth, and…

Troy SanderTroy Sander
Jul 8, 2025
Cold Case Sexual Assault and Rape Kit Investigations: The Backlog and the Breakthroughs

Cold Case Sexual Assault and Rape Kit Investigations: The Backlog and the Breakthroughs

The cold case sexual assault landscape in the United States is dominated by one structural failure: the rape kit backlog. Hundreds of thousands of sexual assault evidence kits sit untested across the…

Dave HoutsDave Houts
Jun 24, 2025
Is Catfishing Illegal? Laws, Criminal Charges, and Legal Recourse

Is Catfishing Illegal? Laws, Criminal Charges, and Legal Recourse

Is catfishing illegal? The answer depends on what the catfisher actually did, and the jurisdiction. Catfishing as a general practice (creating a false online identity) is not uniformly criminalized in…

Andrew LyssandAndrew Lyssand
Jun 24, 2025
The Psychology of Cheating: Why People Are Unfaithful

The Psychology of Cheating: Why People Are Unfaithful

Understanding why people cheat does not excuse infidelity. It does help people make sense of something that otherwise feels incomprehensible. When a partner cheats, the question that haunts most…

Andrew LyssandAndrew Lyssand
Jun 24, 2025
Cold Case Missing Persons and Unidentified Remains: The Two Ends of One Problem

Cold Case Missing Persons and Unidentified Remains: The Two Ends of One Problem

Every long-term missing persons case is one side of a two-sided problem. Somewhere else, there may be a set of unidentified remains belonging to that person. A John Doe or Jane Doe sits in a coroner's…

Andrew LyssandAndrew Lyssand
Jun 10, 2025
Infidelity Statistics: How Common Is Cheating and What the Research Actually Shows

Infidelity Statistics: How Common Is Cheating and What the Research Actually Shows

Infidelity is one of the most common reasons marriages end. Yet accurate statistics are surprisingly difficult to pin down. People lie to researchers about cheating just as they lie to their partners…

Ruby ParkRuby Park
Jun 10, 2025
Online Dating Background Check: Services, Costs, and What They Actually Find

Online Dating Background Check: Services, Costs, and What They Actually Find

An online dating background check is one of the most practical safety tools available to anyone using dating apps or pursuing an online relationship. This article explains what a dating background…

Craig BiggsCraig Biggs
Jun 10, 2025
Cold Case Homicide Investigation: How Private Investigators Work Unsolved Murders

Cold Case Homicide Investigation: How Private Investigators Work Unsolved Murders

Unsolved homicide cases account for the largest share of cold case work in the United States. An estimated 250,000 murders remain unresolved. Roughly 40 percent of homicides committed in the past…

Troy NewtonTroy Newton
May 27, 2025
Emotional Cheating: What It Is, Why It Happens, and How to Recognize It

Emotional Cheating: What It Is, Why It Happens, and How to Recognize It

Emotional infidelity is one of the most debated and misunderstood forms of unfaithfulness. Unlike physical affairs, it leaves no obvious evidence. There is no incriminating photograph, no hotel…

Isabella JovenIsabella Joven
May 27, 2025
Online Dating Safety Tips: How to Protect Yourself Before You Meet

Online Dating Safety Tips: How to Protect Yourself Before You Meet

Online dating helps many people find genuine relationships. It also hurts many people. The same openness that makes the process work creates exposure. These safety practices reduce your risk without…

Isabella JovenIsabella Joven
May 27, 2025
Financial Intelligence and M&A Tracking: Reading the Money Signals

Financial Intelligence and M&A Tracking: Reading the Money Signals

Money moves before strategy does. By the time a competitor announces a new product, a market entry, or an acquisition, the financial fingerprints of the decision have usually been visible for months…

Troy SanderTroy Sander
May 20, 2025
Cold Case DNA & Investigative Genetic Genealogy: How Modern Forensics Solves Old Cases

Cold Case DNA & Investigative Genetic Genealogy: How Modern Forensics Solves Old Cases

Investigative genetic genealogy identified the Golden State Killer in 2018 after more than four decades. The technique has changed what is possible in cold case investigation. Cases once considered…

Jeremy MasonJeremy Mason
May 13, 2025
GPS Tracker Detection: How to Find a Hidden Tracking Device on Your Vehicle

GPS Tracker Detection: How to Find a Hidden Tracking Device on Your Vehicle

Hidden GPS trackers are common surveillance tools in domestic disputes, workplace investigations, insurance fraud cases, and stalking situations. They are small, cheap, and can be placed on a vehicle…

Jeremy MasonJeremy Mason
May 13, 2025
Online Dating Red Flags: Warning Signs Your Match Is Not Who They Claim to Be

Online Dating Red Flags: Warning Signs Your Match Is Not Who They Claim to Be

Online dating red flags are patterns of behavior or inconsistency that signal the person you are talking to may not be who they say they are. Knowing what to look for can protect you before emotional…

Troy NewtonTroy Newton
May 13, 2025
Cold Case Investigator Cost: What Families Actually Pay

Cold Case Investigator Cost: What Families Actually Pay

Cold case investigation is the most expensive category of private investigation work. Families considering it deserve a straightforward explanation of why, and what a realistic budget looks like. This…

Isabella JovenIsabella Joven
Apr 29, 2025
Am I Being Catfished? Signs Someone Is Catfishing You

Am I Being Catfished? Signs Someone Is Catfishing You

The question "am I being catfished?" gets asked more often than people will admit. If you are asking it, something has already felt off. Your instincts are usually pointing at something real. This…

Troy NewtonTroy Newton
Apr 29, 2025
TSCM Explained: Technical Surveillance Countermeasures and Why They Matter

TSCM Explained: Technical Surveillance Countermeasures and Why They Matter

Technical Surveillance Countermeasures, or TSCM, is the professional discipline of detecting and neutralizing electronic surveillance threats. It was originally developed for government and military…

Craig BiggsCraig Biggs
Apr 29, 2025
Bug Sweep Services: How to Detect Listening Devices in Your Home or Office

Bug Sweep Services: How to Detect Listening Devices in Your Home or Office

Listening devices have changed dramatically over the last decade. What once required professional-grade equipment to plant is now available for under $50 online. These devices ship in two days and can…

Troy NewtonTroy Newton
Apr 15, 2025
How to Hire a Cold Case Investigator: What to Look For and What to Ask

How to Hire a Cold Case Investigator: What to Look For and What to Ask

Hiring a cold case investigator is not like hiring a general private investigator for surveillance or background work. Cold case work demands a specific background, usually homicide or major crimes…

Troy SanderTroy Sander
Apr 15, 2025
Romance Scam Warning Signs: How Scammers Operate and What to Watch For

Romance Scam Warning Signs: How Scammers Operate and What to Watch For

Romance scams are among the most financially and emotionally devastating forms of fraud today. The best protection is understanding how these scammers operate: their tactics, their cover stories, and…

Troy NewtonTroy Newton
Apr 15, 2025
How to Find Hidden Cameras in Airbnb, Hotels, and Rental Properties

How to Find Hidden Cameras in Airbnb, Hotels, and Rental Properties

Hidden cameras in vacation rentals, hotel rooms, and short-term stays are a real and growing problem. Reports of guests finding covert recording devices in bedrooms, bathrooms, and living areas…

Dave HoutsDave Houts
Apr 1, 2025
How to Reopen a Cold Case: A Family's Practical Guide

How to Reopen a Cold Case: A Family's Practical Guide

Reopening a cold case is possible, but it almost never happens because a family asks for it. It happens because a family produces something new. This guide walks through the practical steps that…

Ruby ParkRuby Park
Apr 1, 2025
The Psychology of Catfishing: Why It Works and Why It's Hard to See

The Psychology of Catfishing: Why It Works and Why It's Hard to See

Understanding the psychology of catfishing does not require assuming that victims are naive. It requires understanding how skilled manipulation works. Ordinary human psychology creates predictable…

Andrew LyssandAndrew Lyssand
Apr 1, 2025
What Is a Cold Case? Definition, Criteria, and When a Case Goes Cold

What Is a Cold Case? Definition, Criteria, and When a Case Goes Cold

A cold case is a criminal investigation that remains unsolved after all leads have been exhausted and the original investigators have stopped actively working it. The term applies most often to…

Craig BiggsCraig Biggs
Mar 18, 2025
What Is Catfishing? Meaning, Definition, and Statistics

What Is Catfishing? Meaning, Definition, and Statistics

Catfishing is the practice of creating a fake online identity to deceive someone into a relationship, romantic or otherwise. The word entered the mainstream after the 2010 documentary Catfish. It…

Isabella JovenIsabella Joven
Mar 18, 2025
Digital Marketing Intelligence: SEO, PPC, and Content Signals from Your Competitors

Digital Marketing Intelligence: SEO, PPC, and Content Signals from Your Competitors

Digital marketing leaves a long trail. Every paid campaign, SEO article, backlink, email, and influencer engagement produces observable signals. For competitive intelligence, that trail is a ledger of…

Jeremy MasonJeremy Mason
Mar 7, 2025
Certified Fraud Examiner (CFE): What They Do and Why It Matters

Certified Fraud Examiner (CFE): What They Do and Why It Matters

The Certified Fraud Examiner credential is the most widely recognized professional designation in fraud investigation. The Association of Certified Fraud Examiners, the world's largest anti-fraud…

Dave HoutsDave Houts
Mar 4, 2025
Identity Theft and Corporate Fraud: What Businesses Need to Know

Identity Theft and Corporate Fraud: What Businesses Need to Know

Identity theft is not just a consumer problem. Businesses are also targeted through corporate identity fraud. The consequences can include fraudulent credit accounts, unauthorized contracts, tax…

Isabella JovenIsabella Joven
Feb 18, 2025
How to Spot Financial Fraud: Signs, Red Flags, and What to Do

How to Spot Financial Fraud: Signs, Red Flags, and What to Do

Financial fraud rarely announces itself. It operates in the gaps between what people expect and what they look at. The best fraud prevention is recognizing the signs before losses compound. The best…

Andrew LyssandAndrew Lyssand
Feb 4, 2025
Money Laundering: How It Works and How Forensic Accountants Investigate It

Money Laundering: How It Works and How Forensic Accountants Investigate It

Money laundering is the process of making criminally obtained funds appear to come from a legitimate source. It is not a standalone crime. It accompanies other financial offenses, converting the…

Troy SanderTroy Sander
Jan 21, 2025
Building a Competitor Monitoring Program That Executives Will Actually Read

Building a Competitor Monitoring Program That Executives Will Actually Read

Most competitor monitoring programs produce a lot of output that nobody reads. A weekly digest lands in a shared inbox. A dashboard accumulates metrics nobody checks. The occasional press release…

Isabella JovenIsabella Joven
Jan 14, 2025
Wire Fraud and Bank Fraud: What They Are and How They're Prosecuted

Wire Fraud and Bank Fraud: What They Are and How They're Prosecuted

Wire fraud and bank fraud are among the most commonly charged federal financial crimes in the United States. They are broad statutes that apply to a wide range of schemes, and they carry significant…

Craig BiggsCraig Biggs
Jan 7, 2025
Financial Due Diligence: What It Is and Why It Matters Before Any Deal

Financial Due Diligence: What It Is and Why It Matters Before Any Deal

Financial due diligence is the investigative process of independently verifying a business's financial position, performance, and risks before a transaction, investment, or major commitment. It is…

Ruby ParkRuby Park
Dec 24, 2024
Asset Searches: How to Find Hidden Assets in Legal and Financial Disputes

Asset Searches: How to Find Hidden Assets in Legal and Financial Disputes

When money is owed and not being paid, a professional asset search can change the outcome. The same is true when a legal dispute involves assets that may not be fully disclosed. Asset searches locate…

Jeremy MasonJeremy Mason
Dec 10, 2024
When to Hire a Security Consultant: Signs Your Organization Needs Help

When to Hire a Security Consultant: Signs Your Organization Needs Help

Most organizations do not think about hiring a security consultant until something goes wrong. Common triggers include a security incident, a threat that materializes, or a near-miss that makes…

Craig BiggsCraig Biggs
Dec 9, 2024
Fraud Prevention for Businesses: Internal Controls That Actually Work

Fraud Prevention for Businesses: Internal Controls That Actually Work

Fraud is not a problem that organizations solve once and move on from. It requires ongoing attention, updated controls, and a culture that takes prevention seriously. The businesses with the lowest…

Dave HoutsDave Houts
Nov 26, 2024
SB 553: California's Workplace Violence Prevention Law Explained

SB 553: California's Workplace Violence Prevention Law Explained

California Senate Bill 553 took effect July 1, 2024. It established some of the most comprehensive workplace violence prevention requirements in the United States. Nearly every employer with…

Craig BiggsCraig Biggs
Nov 25, 2024
Human Intelligence and OSINT for Business: How Primary-Source Research Actually Works

Human Intelligence and OSINT for Business: How Primary-Source Research Actually Works

The most valuable competitive intelligence almost always comes from two places: direct conversations with people who know things, and structured analysis of public digital information. Practitioners…

Troy NewtonTroy Newton
Nov 22, 2024
White Collar Crime: Types, Examples, and How Investigations Work

White Collar Crime: Types, Examples, and How Investigations Work

White collar crime covers a broad range of financially motivated, non-violent offenses. These crimes are typically committed by people in positions of trust or professional responsibility. Sociologist…

Isabella JovenIsabella Joven
Nov 12, 2024
Executive Protection Consulting: What It Involves and Who Needs It

Executive Protection Consulting: What It Involves and Who Needs It

Executive protection is the discipline of managing security risk for high-profile or high-value individuals. This includes corporate executives, public figures, high-net-worth individuals, and others…

Craig BiggsCraig Biggs
Nov 11, 2024
Embezzlement: What It Is, Legal Penalties, and What Happens When Caught

Embezzlement: What It Is, Legal Penalties, and What Happens When Caught

Embezzlement is the most costly form of employee theft. It is also among the most prosecuted white-collar crimes in the United States. Unlike burglary or robbery, embezzlement involves property that…

Troy NewtonTroy Newton
Oct 29, 2024
CPTED: Crime Prevention Through Environmental Design Explained

CPTED: Crime Prevention Through Environmental Design Explained

Crime Prevention Through Environmental Design, CPTED, pronounced "sep-ted," is a security discipline built on a simple principle. The physical design of a space shapes how people behave in it…

Craig BiggsCraig Biggs
Oct 28, 2024
Ethical and Legal Competitive Intelligence: Where the Line Actually Is

Ethical and Legal Competitive Intelligence: Where the Line Actually Is

The most common question we get about competitive intelligence is some version of, "Is that legal?" The second most common question is, "Is that ethical, even if it's legal?" Both questions deserve…

Dave HoutsDave Houts
Oct 18, 2024
Employee Theft: How to Detect, Investigate, and Prevent It

Employee Theft: How to Detect, Investigate, and Prevent It

Employee theft is the most common form of occupational fraud, and it is also the most underreported. The Association of Certified Fraud Examiners estimates that organizations lose about 5% of annual…

Andrew LyssandAndrew Lyssand
Oct 15, 2024
How to Conduct a Security Risk Assessment

How to Conduct a Security Risk Assessment

A security risk assessment is the structured process of identifying what an organization needs to protect, what threats it faces, what vulnerabilities exist, and what a security failure would cost…

Craig BiggsCraig Biggs
Oct 14, 2024
What Is Forensic Accounting? A Complete Guide

What Is Forensic Accounting? A Complete Guide

Forensic accounting sits at the intersection of accounting, auditing, and investigation. It applies financial expertise to legal questions, producing analysis that holds up in court and in regulatory…

Craig BiggsCraig Biggs
Oct 1, 2024
Insider Threat Programs for Businesses: What They Are and Why They Matter

Insider Threat Programs for Businesses: What They Are and Why They Matter

Insider threats are risks posed by people who have legitimate access to an organization's systems, facilities, or information. They are among the hardest security problems businesses face. External…

Craig BiggsCraig Biggs
Sep 30, 2024
Workplace Violence Threat Assessment: A Guide for Employers

Workplace Violence Threat Assessment: A Guide for Employers

Workplace violence is one of the most consequential risks that organizations face. It carries human, legal, financial, and reputational costs. Employers have a duty of care to their employees. That…

Craig BiggsCraig Biggs
Sep 16, 2024
Behavioral Threat Assessment: What It Is and How It Works

Behavioral Threat Assessment: What It Is and How It Works

Behavioral threat assessment evaluates whether a specific individual poses a credible threat of targeted violence. It also develops an intervention strategy to manage that risk before violence occurs…

Craig BiggsCraig Biggs
Sep 2, 2024
What Is a Physical Security Assessment?

What Is a Physical Security Assessment?

A physical security assessment is a structured evaluation of an organization's facilities, systems, and procedures. A qualified security professional conducts it to find vulnerabilities and develop…

Craig BiggsCraig Biggs
Aug 19, 2024
How Much Does a Security Consultant Cost?

How Much Does a Security Consultant Cost?

Security consulting fees vary based on several factors: The type of engagement The consultant's experience and credentials The complexity of the organization The geographic market Understanding how…

Craig BiggsCraig Biggs
Aug 5, 2024
Market Reconnaissance: A Field Guide to New Market Entry

Market Reconnaissance: A Field Guide to New Market Entry

Market reconnaissance is the structured investigation of a market before a company commits meaningful capital to it. Done well, it answers the questions an executive team actually has: who the real…

Ruby ParkRuby Park
Aug 5, 2024
How to Hire a Security Consultant

How to Hire a Security Consultant

Hiring a security consultant differs from hiring most other professional services. The stakes are high. You are asking someone to find the vulnerabilities in your organization and recommend how to…

Craig BiggsCraig Biggs
Jul 22, 2024
What Does a Security Consultant Do?

What Does a Security Consultant Do?

The title "security consultant" gets applied broadly. It covers IT professionals focused on cybersecurity, former law enforcement officers advising on physical protection, and generalists selling…

Craig BiggsCraig Biggs
Jul 8, 2024
Competitive Intelligence: A Complete Guide for Business Leaders

Competitive Intelligence: A Complete Guide for Business Leaders

Competitive intelligence is the disciplined practice of gathering, verifying, and analyzing information about competitors, markets, customers, and the broader operating environment. The goal is to…

Craig BiggsCraig Biggs
Jun 12, 2024
Nationwide PI Firm vs. Local Investigator: Which Is Right for Your Case?

Nationwide PI Firm vs. Local Investigator: Which Is Right for Your Case?

School districts, law firms, and corporations that need a private investigation face an early decision. Should they hire a local private investigator or a nationwide investigation firm? Both options…

Craig BiggsCraig Biggs
Jun 10, 2024
Reputational Risk: How to Identify and Manage It Before It Becomes a Crisis

Reputational Risk: How to Identify and Manage It Before It Becomes a Crisis

Reputational risk is the potential for damage to an organization's standing with customers, investors, employees, regulators, and the public. It is hard to quantify but highly consequential in…

Jeremy MasonJeremy Mason
Jun 9, 2024
Out-of-State Investigators for Title IX Cases: What Schools Need to Know

Out-of-State Investigators for Title IX Cases: What Schools Need to Know

Title IX investigations at schools and universities increasingly involve parties, witnesses, and evidence that are not confined to a single campus or jurisdiction. A complainant may have transferred…

Craig BiggsCraig Biggs
May 27, 2024
Executive Background Checks: What Boards Need and How to Get It

Executive Background Checks: What Boards Need and How to Get It

Boards of directors oversee executive conduct and select the CEO and other senior executives. That responsibility includes making sure executives have been thoroughly vetted. Material information…

Andrew LyssandAndrew Lyssand
May 26, 2024
Why School Districts Choose Nationwide Investigation Firms

Why School Districts Choose Nationwide Investigation Firms

When a school district needs to investigate a student residency concern, the default is to look local. Districts often want a private investigator in the same city or county. For many cases, a local…

Craig BiggsCraig Biggs
May 13, 2024
Financial Crime: Types, Examples, and Penalties

Financial Crime: Types, Examples, and Penalties

Financial crime covers a wide range of offenses involving dishonesty in financial contexts. The category includes: crimes committed by individuals against organizations crimes committed by…

Isabella JovenIsabella Joven
May 12, 2024
Private Investigator License Reciprocity by State

Private Investigator License Reciprocity by State

License reciprocity is the arrangement by which a professional license issued in one state is recognized as valid in another. It is a common feature of many licensed professions. Attorneys admitted to…

Craig BiggsCraig Biggs
Apr 29, 2024
How to Conduct an Internal Investigation: A Step-by-Step Guide

How to Conduct an Internal Investigation: A Step-by-Step Guide

Internal investigations start when an organization needs to look into alleged misconduct, compliance violations, fraud, harassment, or other workplace concerns. The quality of the investigation…

Craig BiggsCraig Biggs
Apr 28, 2024
Can Private Investigators Work Across State Lines?

Can Private Investigators Work Across State Lines?

Multi-state investigations are a practical reality for many clients. A school district may have students who cross state lines for school. A corporation may manage employees in multiple locations. A…

Craig BiggsCraig Biggs
Apr 15, 2024
Enterprise Risk Management: A Framework for Executives

Enterprise Risk Management: A Framework for Executives

Enterprise risk management (ERM) is a systematic approach to identifying, assessing, and managing the full range of risks that could affect an organization's objectives. For executives, ERM is both a…

Troy SanderTroy Sander
Apr 14, 2024
Do Private Investigators Need to Be Licensed in Every State?

Do Private Investigators Need to Be Licensed in Every State?

Licensing requirements for private investigators vary significantly from state to state. Whether a PI needs a license in every state where they work is a question that affects clients and…

Craig BiggsCraig Biggs
Apr 1, 2024
Money Laundering: How Businesses Become Unwitting Participants

Money Laundering: How Businesses Become Unwitting Participants

Most businesses involved in money laundering did not intend to be. They were used. Their accounts, their transactions, and their legitimacy as operating businesses were exploited by people who needed…

Jeremy MasonJeremy Mason
Mar 31, 2024
How Long Does an Out-of-District Investigation Take?

How Long Does an Out-of-District Investigation Take?

School district administrators often ask one question first when commissioning a residency investigation: how long will this take? The answer depends on several factors. Understanding the typical…

Craig BiggsCraig Biggs
Mar 18, 2024
Corporate Investigations: How They Work and What to Expect

Corporate Investigations: How They Work and What to Expect

Corporate investigations are formal inquiries into alleged misconduct, fraud, compliance violations, or other matters of organizational concern. Boards, audit committees, legal counsel, HR departments…

Dave HoutsDave Houts
Mar 17, 2024
How Much Does an Out-of-District Investigation Cost?

How Much Does an Out-of-District Investigation Cost?

Cost is a practical concern for every school district considering a residency investigation. Districts work with tight budgets. The decision to spend on a specific enrollment concern means weighing…

Craig BiggsCraig Biggs
Mar 4, 2024
How to Report Business Fraud: Options and What to Expect

How to Report Business Fraud: Options and What to Expect

Reporting business fraud means navigating multiple channels. Each has different procedures, protections, and likely outcomes. You may be a fraud victim, a whistleblower with knowledge of fraud by your…

Andrew LyssandAndrew Lyssand
Mar 3, 2024
How to Hire an Out-of-District Investigator

How to Hire an Out-of-District Investigator

School district administrators and legal counsel facing enrollment fraud or residency disputes must make a consequential operational decision: which investigator to hire. The quality of the…

Craig BiggsCraig Biggs
Feb 19, 2024
Financial Due Diligence: Detecting Fraud Before It Costs You

Financial Due Diligence: Detecting Fraud Before It Costs You

Financial due diligence is usually understood as a quality-of-earnings exercise before acquisitions and investments. But it is also one of the most effective tools for detecting ongoing fraud…

Troy NewtonTroy Newton
Feb 18, 2024
Student Residency Verification: How Private Investigators Help School Districts

Student Residency Verification: How Private Investigators Help School Districts

Student residency verification is the process by which a school district confirms that enrolled students actually live within its geographic boundaries. For most students, residency is straightforward…

Craig BiggsCraig Biggs
Feb 5, 2024
White-Collar Crime: Definition, Examples, and How Investigations Work

White-Collar Crime: Definition, Examples, and How Investigations Work

White-collar crime refers to non-violent financial crimes committed by people in positions of trust, usually in professional or business settings. Sociologist Edwin Sutherland coined the term in 193…

Isabella JovenIsabella Joven
Feb 4, 2024
Enrollment Fraud in School Districts: How Investigations Work

Enrollment Fraud in School Districts: How Investigations Work

Enrollment fraud is the practice of falsifying a student's address to gain access to a school district where the family does not actually reside. It is a widespread problem affecting public school…

Craig BiggsCraig Biggs
Jan 22, 2024
Employee Fraud: Types, Warning Signs, and How to Investigate

Employee Fraud: Types, Warning Signs, and How to Investigate

Employee fraud costs organizations more each year than external fraud and cybercrime combined. The Association of Certified Fraud Examiners estimates that organizations lose about 5% of annual…

Ruby ParkRuby Park
Jan 21, 2024
What Is an Out-of-District Investigation?

What Is an Out-of-District Investigation?

School districts often suspect that a student is enrolled using a fraudulent address. Such an address places the student outside the district's actual boundaries. Routine administrative methods cannot…

Craig BiggsCraig Biggs
Jan 8, 2024
Corporate Governance: What It Is and Why It Matters

Corporate Governance: What It Is and Why It Matters

Corporate governance is the system of rules, practices, and processes by which a company is directed and controlled. It structures the relationships between management, the board, shareholders, and…

Craig BiggsCraig Biggs
Jan 7, 2024
How to Run a Background Check: An Employer's Guide

How to Run a Background Check: An Employer's Guide

Background checks are a standard part of hiring, but they are also commonly mishandled. The Fair Credit Reporting Act (FCRA) imposes specific obligations on employers who use consumer reporting…

Jeremy MasonJeremy Mason
Dec 5, 2023
Compliance Risk Assessment: How to Build a Framework

Compliance Risk Assessment: How to Build a Framework

A compliance risk assessment is the systematic process of identifying, evaluating, and prioritizing the legal and regulatory risks facing an organization. It is the foundation of any effective…

Andrew LyssandAndrew Lyssand
Nov 21, 2023
Executive Background Screening: What to Look For

Executive Background Screening: What to Look For

Executive background screening is among the highest-value investments an organization can make in risk management. Placing an unqualified or dishonest executive in a position of authority can cause…

Isabella JovenIsabella Joven
Nov 7, 2023
Supply Chain Risk Management: Protecting Your Business

Supply Chain Risk Management: Protecting Your Business

Supply chain risk has moved from a niche operational concern to a boardroom priority. Recent disruptions, tighter regulatory scrutiny, and growing stakeholder interest in supply chain ethics have…

Craig BiggsCraig Biggs
Oct 24, 2023
Sanctions Screening and PEP Checks: A Compliance Guide

Sanctions Screening and PEP Checks: A Compliance Guide

Sanctions screening and politically exposed person (PEP) checks are two fundamental parts of any serious compliance program. Together, they help organizations avoid legally prohibited relationships…

Troy SanderTroy Sander
Oct 10, 2023
Reputational Risk: Definition, Examples, and How to Manage It

Reputational Risk: Definition, Examples, and How to Manage It

Reputational risk is the potential for harm to an organization's standing with customers, investors, employees, regulators, and the public. It results from actions, events, or associations. It is one…

Jeremy MasonJeremy Mason
Sep 26, 2023
Investment Due Diligence: How to Evaluate Fund Managers

Investment Due Diligence: How to Evaluate Fund Managers

Investing with a fund manager is a relationship built on trust. Trust built on anything other than verified information is a liability. Investment due diligence is the process of systematically…

Dave HoutsDave Houts
Sep 12, 2023
Pre-Acquisition Due Diligence: What Buyers Need to Know

Pre-Acquisition Due Diligence: What Buyers Need to Know

Pre-acquisition due diligence is the buyer's systematic investigation of a target company before closing a transaction. It serves two purposes: verifying that the seller's representations are accurate…

Andrew LyssandAndrew Lyssand
Aug 29, 2023
Vendor Due Diligence: A Step-by-Step Guide

Vendor Due Diligence: A Step-by-Step Guide

Vendor due diligence is the process of evaluating third-party suppliers, service providers, and business partners before entering a relationship and on an ongoing basis afterward. It differs from…

Troy NewtonTroy Newton
Aug 15, 2023
Online Reputation Management: What It Is and Why Businesses Should Care

Online Reputation Management: What It Is and Why Businesses Should Care

Online reputation management (ORM) is the practice of monitoring, influencing, and maintaining how an individual or organization is perceived through digital channels. It covers what appears in search…

Isabella JovenIsabella Joven
Aug 1, 2023
How to Choose a Background Check Company

How to Choose a Background Check Company

Background check companies are not all equivalent, and the differences matter depending on your use case. A consumer reporting agency running automated database searches is a different product from a…

Ruby ParkRuby Park
Jul 18, 2023
Third-Party Due Diligence: A Complete Guide

Third-Party Due Diligence: A Complete Guide

Third-party due diligence is the process of investigating the individuals and entities your organization does business with before entering into a significant relationship. It is a foundational part…

Craig BiggsCraig Biggs
Jul 4, 2023
Forensic Accounting in Litigation: How It Supports Attorneys and Cases

Forensic Accounting in Litigation: How It Supports Attorneys and Cases

Forensic accounting sits at the intersection of accounting, investigation, and law. In litigation, forensic accountants do work that neither standard auditors nor lawyers can do alone: they translate…

Jeremy MasonJeremy Mason
Jun 13, 2023
Background Investigations for Attorneys: Uses in Litigation and Client Matters

Background Investigations for Attorneys: Uses in Litigation and Client Matters

Background investigations are a routine tool in litigation practice, and they apply across practice areas. Attorneys use them to understand an opposing party's history before deposition, vet potential…

Andrew LyssandAndrew Lyssand
May 30, 2023
Expert Witness Preparation: What Attorneys Should Know

Expert Witness Preparation: What Attorneys Should Know

Expert witness preparation is a nuanced part of trial preparation. Done well, it produces witnesses who testify clearly, withstand cross-examination, and help the factfinder understand complex issues…

Isabella JovenIsabella Joven
May 16, 2023
How Private Investigators Support Law Firm Cases

How Private Investigators Support Law Firm Cases

Private investigators and law firms have a natural partnership. Attorneys provide the legal strategy and courtroom execution. Investigators provide the factual foundation. The relationship works best…

Craig BiggsCraig Biggs
May 2, 2023
Vendor Due Diligence: What Law Firms Need to Know

Vendor Due Diligence: What Law Firms Need to Know

Law firms handle extraordinarily sensitive information. That includes privileged client communications, litigation strategy, personal information about clients and adverse parties, and confidential…

Troy SanderTroy Sander
Apr 18, 2023
Due Diligence in Mergers and Acquisitions: A Legal Guide

Due Diligence in Mergers and Acquisitions: A Legal Guide

Due diligence in M&A is the buyer's systematic investigation of the target company before the deal closes. The purpose is to verify what the seller has represented, identify risks that affect…

Jeremy MasonJeremy Mason
Apr 4, 2023
Mediation vs. Arbitration: Key Differences Attorneys Should Know

Mediation vs. Arbitration: Key Differences Attorneys Should Know

Mediation and arbitration are the two most common forms of alternative dispute resolution (ADR). Attorneys frequently advise clients on whether to use them, how to use them, and how to prepare for…

Dave HoutsDave Houts
Mar 21, 2023
What Is Litigation Support and How Does It Help Attorneys?

What Is Litigation Support and How Does It Help Attorneys?

Litigation support covers the full range of services and resources that help attorneys prepare and try cases. It is not a single service but a category. It includes investigative work, technical…

Andrew LyssandAndrew Lyssand
Mar 7, 2023
Legal Document Management Best Practices for Law Firms

Legal Document Management Best Practices for Law Firms

Legal document management is an operational challenge that directly affects case outcomes. Files that cannot be located, documents produced without proper privilege review, correspondence not retained…

Troy NewtonTroy Newton
Feb 21, 2023
Court Reporting Services: What Attorneys Need to Know

Court Reporting Services: What Attorneys Need to Know

Court reporters create the official record of legal proceedings. Depositions, trials, hearings, and arbitrations all depend on accurate transcription. The quality of that record can affect appeals…

Isabella JovenIsabella Joven
Feb 7, 2023
How to Find and Vet an Expert Witness

How to Find and Vet an Expert Witness

Expert witnesses can determine the outcome of cases. A well-qualified, credible expert who communicates clearly changes what juries and judges believe is true. A poorly vetted expert can create…

Ruby ParkRuby Park
Jan 24, 2023
What Is eDiscovery? A Guide for Attorneys

What Is eDiscovery? A Guide for Attorneys

Electronic discovery, or eDiscovery, is the process of identifying, collecting, processing, reviewing, and producing electronically stored information (ESI) in response to legal obligations. For…

Craig BiggsCraig Biggs
Jan 10, 2023
Workplace Harassment Prevention Training: What Works and What's Required

Workplace Harassment Prevention Training: What Works and What's Required

Workplace harassment prevention training is legally required in a growing number of states, and it's best practice everywhere. But training that checks a compliance box without changing behavior is…

Jeremy MasonJeremy Mason
Dec 13, 2022
Business Continuity Planning: A Step-by-Step Guide

Business Continuity Planning: A Step-by-Step Guide

Business continuity planning prepares an organization to maintain essential functions during and after a disruption. Crisis management addresses the immediate response to an emergency. Business…

Andrew LyssandAndrew Lyssand
Nov 29, 2022
Emergency Action Plans: What Businesses Need and What OSHA Requires

Emergency Action Plans: What Businesses Need and What OSHA Requires

An Emergency Action Plan (EAP) is a written document that sets procedures for responding to workplace emergencies. OSHA requires most employers to have one. The requirement exists for good reason…

Isabella JovenIsabella Joven
Nov 15, 2022
Psychological Safety in the Workplace: What It Is and Why It Matters

Psychological Safety in the Workplace: What It Is and Why It Matters

Psychological safety is the shared belief that a team environment is safe for interpersonal risk-taking. That means speaking up with concerns, admitting mistakes, asking questions, and proposing ideas…

Craig BiggsCraig Biggs
Nov 1, 2022
OSHA Compliance for Small Businesses: What You Need to Know

OSHA Compliance for Small Businesses: What You Need to Know

The Occupational Safety and Health Act applies to nearly all private employers in the United States, regardless of size. Small businesses are not exempt, and OSHA's enforcement focus has increasingly…

Troy SanderTroy Sander
Oct 18, 2022
Mental Health in the Workplace: An Employer's Guide

Mental Health in the Workplace: An Employer's Guide

Mental health affects every aspect of how employees show up to work. It shapes their concentration, decision-making, interpersonal behavior, and resilience under stress. Organizations that address…

Jeremy MasonJeremy Mason
Oct 4, 2022
How to Create a Crisis Management Plan for Your Business

How to Create a Crisis Management Plan for Your Business

A crisis management plan is the documented framework that guides an organization's response when something goes seriously wrong. Businesses that invest in crisis planning before an incident perform…

Dave HoutsDave Houts
Sep 20, 2022
Conflict Resolution in the Workplace: Strategies That Actually Work

Conflict Resolution in the Workplace: Strategies That Actually Work

Workplace conflict is inevitable. People with different perspectives, communication styles, and priorities work together under pressure, and friction occurs. The question is not how to eliminate…

Andrew LyssandAndrew Lyssand
Sep 6, 2022
Critical Incident Stress Debriefing: A Guide for Organizations

Critical Incident Stress Debriefing: A Guide for Organizations

Critical incidents leave psychological imprints that persist long after the event is resolved. Employees who experience or witness workplace violence, accidents, or traumatic events often show…

Troy NewtonTroy Newton
Aug 23, 2022
De-Escalation Techniques: What They Are and How They Work

De-Escalation Techniques: What They Are and How They Work

De-escalation is the process of reducing the intensity of a conflict or potentially dangerous situation before it turns violent. It is a skill set, not just an attitude, and it takes practice to apply…

Isabella JovenIsabella Joven
Aug 9, 2022
Workplace Violence Prevention: A Guide for Employers

Workplace Violence Prevention: A Guide for Employers

Workplace violence is the third leading cause of occupational fatalities in the United States. It affects workers in every industry. The risks are not limited to industries typically associated with…

Ruby ParkRuby Park
Jul 26, 2022
Active Shooter Response: Why AVOID, DENY, DEFEND Replaces Run-Hide-Fight

Active Shooter Response: Why AVOID, DENY, DEFEND Replaces Run-Hide-Fight

The Run, Hide, Fight protocol has dominated active shooter response training since the Department of Homeland Security introduced it in 2012. It has been taught to millions of employees, students, and…

Craig BiggsCraig Biggs
Jul 12, 2022
Android Data Recovery: A Complete Guide

Android Data Recovery: A Complete Guide

Android data recovery is more complex than iOS recovery in some ways and simpler in others. The variety of Android devices, manufacturers, and software versions means no single recovery approach works…

Troy NewtonTroy Newton
Jun 7, 2022
Forensic Data Recovery: What It Is and How It Differs from Standard Recovery

Forensic Data Recovery: What It Is and How It Differs from Standard Recovery

Data recovery and forensic data recovery are related but distinct disciplines. Standard data recovery aims to get lost files back into the hands of their owner. Forensic data recovery does that and…

Isabella JovenIsabella Joven
May 24, 2022
How to Recover Data from an SD Card

How to Recover Data from an SD Card

SD cards and other flash memory media fail more often than most people expect. Deleted or corrupted data on these cards is often recoverable. You may be dealing with a formatted card, deleted files…

Andrew LyssandAndrew Lyssand
May 10, 2022
Data Recovery Cost: What to Expect and What Drives the Price

Data Recovery Cost: What to Expect and What Drives the Price

Data recovery pricing varies widely because the work varies widely. A simple file system repair on a logically corrupted drive is very different from cleanroom recovery of a mechanically failed hard…

Craig BiggsCraig Biggs
Apr 26, 2022
How to Recover Deleted Files on Windows and Mac

How to Recover Deleted Files on Windows and Mac

Deleted files are recoverable far more often than most people assume. The deletion may be accidental, the result of a system failure, or the subject of an investigation. Understanding how deletion…

Troy SanderTroy Sander
Apr 12, 2022
How to Recover Data from a Hard Drive

How to Recover Data from a Hard Drive

Hard drive data recovery is a common technical request in both consumer and forensic settings. The right approach depends on the goal. Recovering personal data from a failed drive is different from…

Ruby ParkRuby Park
Mar 29, 2022
Digital Forensics Tools: What Investigators Actually Use

Digital Forensics Tools: What Investigators Actually Use

Professional digital forensics relies on a defined set of validated tools. These tools are accepted by courts and subject to regular testing and certification. Understanding the landscape of these…

Jeremy MasonJeremy Mason
Mar 15, 2022
How to Recover Data from a Broken Phone

How to Recover Data from a Broken Phone

A broken phone does not always mean lost data. The screen may be shattered, the device may not power on, or the phone may have water or impact damage. In each case, forensic recovery techniques can…

Dave HoutsDave Houts
Mar 1, 2022
Computer Forensics: What It Is and How It's Used in Investigations

Computer Forensics: What It Is and How It's Used in Investigations

Computer forensics is the discipline of acquiring, preserving, and analyzing data from computers and digital storage media in a way that keeps it legally admissible. It is a core part of modern…

Troy NewtonTroy Newton
Feb 15, 2022
How to Recover Deleted Photos on Android and iPhone

How to Recover Deleted Photos on Android and iPhone

Deleted photos are among the most commonly sought items in both personal and investigative contexts. The goal might be recovering cherished images, documenting digital evidence, or building a visual…

Isabella JovenIsabella Joven
Feb 1, 2022
Mobile Forensics: What It Is and How It Works

Mobile Forensics: What It Is and How It Works

Mobile devices hold more personal and professional information than any other technology most people carry. Call logs, text messages, emails, location history, photos, application data, and account…

Craig BiggsCraig Biggs
Jan 18, 2022
How to Recover Deleted Text Messages: What's Actually Possible

How to Recover Deleted Text Messages: What's Actually Possible

Deleted text messages are not always gone. Whether you are recovering messages for personal reasons, supporting litigation, or conducting a workplace investigation, knowing what is technically…

Andrew LyssandAndrew Lyssand
Jan 4, 2022